Privacy Policy

We collect information you choose to provide through enquiry, brochure, callback, and site visit forms. This can include your name, phone number, email address, preferred project, visit date, and the details you add to your message. When you browse the site, our analytics and advertising tools may collect technical and usage information such as pages viewed, approximate location derived from your IP address, device and browser type, and interactions with the site.

We use your details to respond to questions, contact you about the property or service you asked about, arrange and confirm site visits, provide requested brochures or project information, and manage customer support. We use site usage data to understand performance, improve the website, and measure marketing campaigns. We may also use or keep information where needed to protect our business, meet legal obligations, or resolve a dispute.

We do not sell your personal information. We may share relevant information with our authorised team and service providers who help us host the website, process forms, manage enquiries, or measure site performance and advertising. For example, some website forms are submitted through Formspree, and analytics or campaign measurement may use Google services. These providers process information under their own terms and privacy practices. We may also disclose information if required by law or to protect the rights, safety, and security of our customers, team, or business. Some providers may process information on systems located outside your state or country.

We use Google Analytics and Google Tag Manager on this website, and may use cookies or similar technologies for analytics and advertising measurement. These tools help us understand visits and campaign performance. You can block or delete cookies in your browser settings. If you do, some website features or measurement may not work as intended. You can also use Google’s browser controls to manage Google Analytics measurement.

We keep enquiry information for as long as reasonably needed to respond to you, provide requested services, maintain business records, and meet applicable legal requirements. Retention periods may vary depending on the nature of the enquiry and our obligations. We use reasonable administrative and technical safeguards designed to protect information, but no online system or transmission can be guaranteed completely secure.

You can ask us to confirm, correct, or delete enquiry information you have submitted, subject to applicable law and records we may need to keep. You can also ask us to stop sending promotional communications; we may still contact you to respond to an active enquiry or service request. To make a request, use the contact details below. We may need to verify your identity before acting on it.

This website and our property enquiry services are intended for adults. We do not knowingly seek to collect personal information from children through this website. If you believe a child has submitted information to us, contact us so we can review and remove it where appropriate.

We may update this policy when our website, services, or information practices change. The latest version will be published on this page with its updated date. Please review it from time to time.